What is privacy policy?
A privacy policy is a legal document or statement that explains how an organization, business, or website collects, uses, stores, and protects personal information from users or customers. It is designed to inform individuals about the type of data being collected, why it is collected, and how it will be used, ensuring transparency between the organization and the users.
Key aspects of a privacy policy include:- Data Collection: Describes what personal information (e.g., name, email address, payment details) is being collected from users.
- Purpose of Data Collection: Explains why the data is being collected (e.g., to provide services, improve user experience, send updates).
- Data Usage: Details how the collected information will be used, whether it is shared with third parties, or if it will be used for marketing purposes.
- Data Protection: Outlines the security measures taken to protect user information from unauthorized access, breaches, or misuse.
- User Rights: States the rights users have concerning their data, such as the ability to access, modify, or request deletion of their information.
- Third-Party Services: If data is shared with external service providers (e.g., payment gateways, hosting providers), the policy explains how and why this sharing occurs.
- Cookies and Tracking Technologies: Specifies how cookies and other tracking mechanisms are used to gather information about user behavior on the site.
- Legal Compliance: Ensures that the privacy policy complies with local and international regulations.
Privacy Policy
At School of Core AI , we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website and services, including details on the enrollment process, agreements, and how we handle your personal information.
1. Information We CollectWe collect information to offer you the best learning experience. This includes:
Personal Information
When you enroll in a course, we may ask for personal information such as your name, contact details (email, phone number), date of birth, residential address, educational background, and any other necessary details to complete the enrollment process.
Enrollment Form and Agreement
During the enrollment process, you will be required to sign an enrollment form and agree to certain terms and conditions. This agreement outlines your rights and responsibilities as a student and our obligations as the course provider. We collect and store the details provided in these forms securely, including your consent to our policies and the agreement terms.
Payment Information
To process course payments, we collect billing information such as your credit card or bank account details. Payments are processed via secure third-party gateways, and we do not store sensitive payment details on our servers.
Academic Information
We collect information about your course preferences, progress, certifications, and performance (e.g., grades, completed assignments, project submissions) to facilitate a personalized and effective learning experience.
Technical Data
We gather information about how you interact with our platform, including your IP address, browser type, device information, operating system, access times, and pages visited. We use this data to improve our services and provide technical support.
Communications
If you contact us via email, phone, or through the website’s contact form, we may retain the content of your communications, including any attachments, and our responses.
2. How We Use Your InformationThe information we collect helps us manage the academic and administrative aspects of our relationship with you. Specifically, we use your data for:
Course Enrollment
To enroll you in the courses you select and provide you with access to learning materials, assignments, and exams.
Enrollment Form and Agreement
Your enrollment form and agreement details ensure that both parties understand their obligations and that you comply with our policies during your studies.
Communication
To send important updates regarding your courses, schedule changes, exam information, or new course offerings. We may also send newsletters or promotional materials, but you can opt-out of receiving these at any time.
Payment Processing
To securely process payments for course enrollments, subscriptions, or other related services.
Platform Improvements
To enhance your user experience by analyzing technical data and using feedback to optimize course content and platform performance.
Certification and Employment
Upon successful course completion, we may issue digital certificates or diplomas. We may also share your course completion and performance data with potential employers if you consent to our placement assistance services.
3. Enrollment Form and AgreementAs part of the enrollment process, you will be required to complete and sign an enrollment form, which may include:
Personal and Academic Information
We will ask for personal details such as your name, address, phone number, and educational background to assess your eligibility and facilitate enrollment.
Agreement to Terms
By signing the enrollment agreement, you agree to abide by the terms and conditions set forth by School of Core AI, including academic integrity policies, tuition payment schedules, refund policies, and behavior expectations.
Legal Obligations
The signed agreement serves as a legally binding document that confirms your commitment to the course and your acceptance of our terms, including data handling practices described in this privacy policy.
We retain copies of all signed enrollment forms and agreements as part of our legal and administrative records. You may request a copy of your signed agreement at any time by contacting us.
4. How We Share Your InformationWe do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers
We work with third-party companies that assist in providing services such as payment processing, hosting, email communications, and analytics. These companies are only granted access to the information necessary to perform their functions and are required to maintain confidentiality.
Government and Legal Obligations
If required by law, we may disclose your personal information to authorities, such as for compliance with legal processes or audits.
Placement Services
If you opt into our career placement assistance services, we may share your academic performance and certification status with potential employers. This will only occur with your express consent.
5. Cookies and Tracking TechnologiesWe use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, log your interactions with the platform, and provide personalized recommendations. You can control or disable cookies through your browser settings, although doing so may limit your ability to access certain features of the platform.
6. Data SecurityThe security of your personal information is paramount to us. We use a range of physical, electronic, and managerial measures to protect your data, including:
Encryption
Sensitive data, such as payment information, is encrypted before transmission to ensure that it remains secure during processing.
Access Controls
Access to personal data is restricted to authorized personnel only and is protected through password-protected systems and multi-factor authentication.
Regular Audits
We perform regular security audits to ensure that our data handling practices meet current standards and regulatory requirements.
Despite these measures, no security system is infallible. In the unlikely event of a data breach, we will notify affected individuals promptly and take immediate steps to mitigate the impact.
7. Your RightsYou have the following rights regarding your personal information:
Access and Portability
Sensitive data, such as payment information, is encrypted before transmission to ensure that it remains secure during processing.
Rectification
Access to personal data is restricted to authorized personnel only and is protected through password-protected systems and multi-factor authentication.
Erasure
We perform regular security audits to ensure that our data handling practices meet current standards and regulatory requirements.
Withdrawal of Consent
If you have consented to the processing of your data, you may withdraw this consent at any time.
8. Data RetentionWe retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. Specifically:
- Enrollment records, agreements, and academic performance data may be retained for an extended period to comply with legal obligations and for the issuance of transcripts or certificates.
- Payment records are retained for financial auditing and tax purposes.
If you wish to request the deletion of your information, please contact us, and we will assess your request according to applicable legal requirements.
9. Third-Party LinksOur website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
10. Changes to This Privacy PolicyWe may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal requirements. Significant changes will be communicated through our website, and we encourage you to review this policy regularly to stay informed about how we protect your information.
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